Disability Services

Helping NDIS participants achieve independence.

a bed of flowers are growing at picnic point in Toowoomba with trees in the background .

Community Access

We help NDIS participants to access the community in ways they may no longer be able to. Whether it is going grocery shopping or going to appointments, visiting our Allied Health experts can give you life changing support.


We are there to help you along the way, even if it's just to get outside of the house and go to the park or to a concert. If you don’t know where to go but want to get out of the house we have local knowledge and can find something to entertain you. We might even be able to help you find a new hobby that you had never thought of trying before.

a woman with tattoos is sitting on a couch talking to a doctor .

Mental Health Support

There is no greater battle than the battle some people have to fight in their head everyday. Everybody fights a different battle but there are some things we all have in common. Having a person to support you through this can make everything easier.


At Level Up we have psycho-social coaches and mental health officers that have been in the industry for 30 years and can give you a sounding board for your problems and an outside perspective on the situation

a man is cutting tomatoes on a cutting board in a kitchen .

Self-Care and In home support

If you are having trouble supporting yourself in your house we can be there. From cleaning and organising to self care and cooking. We are there to help you do the things you aren’t able to do. We can even help you with your personal hygiene and grooming. We can work with you to adapt routines so they suit any limitations you may have that are caused by your disability. 


What self-care and in-home support means is different to everyone, what ever you need though will be met with a smile and companionship. There is no one-size-fits-all approach when it comes to your life and we aren’t going to pretend there is. Reach out to us, let us know your situation and we will do all we can to support you.

a woman is holding the hand of a man in a wheelchair .

Support Coordination

We will be the middle-man on your NDIS journey. We can translate the NDIS terms in to words that you can understand. We have the experience to help you use your NDIS plan efficiently. We will explain your plan to you and help you to budget your funds to get the most out of your plan.


We will help you engage with different providers, whether it is for community access, self-care or the more difficult to understand capacity building. We will help you through the review process to make sure you have the best chance at getting a plan that suits your needs. If your situation change’s, we will help you to complete an early review.

a group of people are walking towards the steel taipan roller coaster at the Dreamworld theme park .

Group Activities

Humans are social creatures and we need connection from others. Sometimes life can feel lonely when you don’t know anyone but we have built a community of people that have a great time hanging out.

Some of the activities that we can organise include: 

  • Bowling groups
  • BBQs
  • Movie nights
  • Dreamworld days
  • Go-karting
  • Fishing trips


Sometimes all that is needed is simply having lunch and a laugh in the park together.

a person is loading a wheelchair into a car .

Disability Transport

We offer transport so you are able to maintain your independence. Just because you don't have a car or you are no longer able to drive doesn't mean you should be stuck at home.


We give you safe and reliable transport to-and-from wherever you need to go. It could be doctors appointments or groceries. It could even be to a community event or a sporting event. We are able to provide you with the ability to get there from your NDIS package.